Help Center
Find answers to common questions, explore guides, and reach out to our support team anytime.
Quick Access Categories
Choose your category to find specific help and guidance
Artist Help
Distribution, Payments, Dashboard management
- • Song uploads
- • Revenue tracking
- • Profile verification
Label Help
Multi-artist management, CRBT, Payouts
- • Artist management
- • Bulk operations
- • CallerTunes setup
Multi-Label Help
Bulk uploads, Sub-labels, Reports
- • Sub-label creation
- • Bulk uploads
- • Advanced reporting
White-Label Help
Setup, Pricing, Customization
- • Platform setup
- • Custom branding
- • Integration support
Frequently Asked Questions
Quick answers to the most common questions
How do I upload a song?
To upload a song, log into your dashboard, click “Add New Release,” fill in the metadata (title, artist, genre), upload your audio file (WAV/MP3), add artwork (3000x3000px), and submit for review. Your music will go live within 24-48 hours after approval.
How fast does my music go live?
Most releases go live within 24-48 hours after submission. However, some platforms like Spotify and Apple Music may take up to 7 days. We recommend submitting your music at least 2 weeks before your desired release date for optimal results.
What are the revenue share options?
We offer multiple plans: Free Plan (70% revenue share), Standard Plan (80% for ₹1999/year), Premium Plan (90% for ₹2999/year), and White-Label Solution (80% with custom branding). Choose the plan that best fits your needs and budget.
How do payouts work?
Payouts are processed quarterly (every 3 months) via bank transfer, UPI, or digital wallets. There’s a minimum payout threshold, and payments are processed within 30 days of each quarter end. You can track your earnings in real-time through your dashboard.
Can I verify my Spotify artist profile?
Yes! We provide Spotify for Artists verification as part of our services. Once your music is live on Spotify, we’ll help you claim and verify your artist profile, giving you access to detailed analytics, playlist pitching, and profile customization features.
How do I get CallerTunes (CRBT)?
CallerTunes (CRBT) distribution is included in our services. When uploading your music, simply check the CRBT option. We’ll distribute your songs to major telecom networks like Airtel, Jio, Vi, and BSNL. CRBT activation typically takes 7-14 days.
How do I reset my dashboard password?
To reset your password, go to the login page and click “Forgot Password.” Enter your registered email address, and we’ll send you a password reset link. Follow the instructions in the email to create a new password. If you need help, contact our support team.
Guides & Tutorials
Step-by-step guides to help you make the most of our platform
Step-by-Step: Uploading Your First Song
Complete walkthrough of the upload process from start to finish
Understanding Build Artist Profile
Discover how to create an artist profile on the dashboard
How to Apply for Dashboard
Set up your branded music distribution dashboard platform
Add Your Label with Ease
Learn how to add a label to the dashboard
Still Need Help?
Our support team is here to assist you with any questions or issues
Contact Options
Email Support
info@beatboostmedia.com
Available 24/7
Call / WhatsApp
+91 9528922171
WhatsApp 24/7, Phone 10AM–6PM IST
Support Hours
Email/WhatsApp: 24/7
Phone: 10AM–6PM IST (Mon-Sat)
Quick Actions
Response Time
We typically respond to emails within 2-4 hours and WhatsApp messages within 30 minutes during business hours.
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We’re Here to Help You Succeed
No matter your query, our team is ready to support you on your music distribution journey.